Refund Policy

Refunds (if applicable)

We strive to ensure that your music is live on all designated platforms as quickly as possible. However, if your song is not live on at least one platform within 30 days of the scheduled go-live date, you may request a refund. The refund amount will be issued after deducting taxes, platform fees, and basic fees.

To request a refund, please contact us at admin@forevisiondigital.com with the following details:

• Your full name
• Order number
• Song title
• Date of purchase
• Reason for the refund request

Please note that once your song is live on any platform, we cannot accept your refund request.

If your refund request is accepted, the amount will be refunded to you within 7 days of acceptance.

Non-Refundable Situations

Refunds will not be provided in the following cases:

1. Forced Takedown by Uploader: If the uploader requests a takedown after the song has been uploaded and processed.
2. Customer Cancellation: If the customer cancels the order after submission.
3. Third-Party Takedown: If a third party requests a takedown due to infringement of rights.
4. Unauthorized Upload: If the song is taken down because it was uploaded without proper authorization or if a cover song was uploaded without the necessary rights.

Non-Refundable Content Types

We will not issue refunds for the upload of the following types of content:

1. Business and Brand Content:

   • Business tunes
   • Brand tunes
   • Corporate tunes
   • Advertisements

2. Specialty Tunes:

   • Happy Birthday tunes
   • Name tunes

3. Meditation and Voice-Over:

   • Meditation tracks
   • Voice-over content for businesses or individuals

Other Non-Refundable Content

In addition to the above, refunds will not be issued for content that falls under these categories:

1. Brand Promotional Content: Any content created for promoting brands.
2. Use of VVIP Names: Content that includes the names of Very Very Important Persons (VVIPs).
3. Celebrity Names: Content that includes the names of celebrities without proper authorization.
4. Objectionable Words: Content containing words that are deemed offensive or inappropriate.
5. Sleazy Words: Content with words that are vulgar or sexually explicit.
6. Current Affairs: Content related to current news events or issues.
7. Prank Tunes: Content intended as pranks or jokes.
8. Promotional Content: Any other promotional material not specified above.
9. Political Content: Content related to political matters.
10. Corporate Tunes: Content specifically made for corporate use.

Contact Us

For any questions or concerns regarding this policy, please contact our support team at admin@forevisiondigital.com.